Making sure that QA duties and reports are accomplished in an efficient and timely manner is simplified using Stemmons.

In order to ensure that the accounts are being managed in the proper fashion, Stemmons will issue Cases at a determined time period every week, month or quarter to ensure account managers accomplish certain action items for their clients.

USER EXPERIENCE :

• Cast will generate cases to specific managers at a set time every month.
• The respective account QA cases are assigned to account managers.
• Managers can refer to the company's instructions for the best practice for action and complete cases.