Manage and resolve maintenance issues or request and track progress of said tasks.

Maintenance request in the workplace becomes redefined when using Stemmons Central. A request is sent to the appropriate person, all communications are documented and a response time track can be created in order to improve employee training if necessary.

USER EXPERIENCE :

• Case is assigned to maintenance person to complete task.
• Information is provided on which location, item, or person the task is to be performed around.
• Instructions on how to perform maintenance task in alignment with company standards are located here.
• The item and location the task is being performed on has a page in Entities.
• Employees can look at said Entity page to see maintenance history.
• Maintenance report captures who performed tasks, how long it took, if successful, tasks that are overdue and so on.