Management of the new employee on-boarding process.

Central can provide an easy solution for organizing and assigning tasks in order to expedite the on-boarding process of a new employee. Cases initiate on-boarding request, company on-boarding best practices are defined in Standards, Quest is used as a case launcher to initiate required on-boarding tasks by different parties.

USER EXPERIENCE :

• On-boarding case initiated
• Case assigned to hiring manager
• Hiring manager enters new employee information in Departments
• Including Supervisor, Role, Location, Approval Authority, etc
• Assign Case to new hire's supervisor as they know best what their future employee will require
• Case includes a link to instructions related to On-boarding Case
• Hiring Manager reads the instructions before beginning the process
• Hiring Manager launches a New On-boarding Quest Form and fills it out
• Upon completion, Quest creates follow up tasks on a question-by-question basis
• New on-boarding Quest form creates a series of Cases based on the selected values and assigns them to the appropriate person based on the Quest configuration
• These cases tell the assignees to take the necessary actions to On-board employee
• Review status of on-boarding employee by reviewing the report that shows progress based upon the status of cases