Creation and execution of a process in a continuous manner to increase efficiency and avoid repetition.

Create a reusable process for selecting solutions of any kind to avoid reinventing the wheel whenever a new requirement arises. Structure the decision-making process with checklists, reports, and cases that drive internal decisions and make sure important factors are not missed.

USER EXPERIENCE :

• A user creates a Case indicating the need for a new solution
• Stakeholders review Solution Selection instructions in Standards
• A power-user creates a specific Quest form analyzing: Standard company requirements (same for any solution); Specific requirements relating to this solution
• Obtain bids/information from Vendors: Track Vendors and Solutions in Entities, if desired; Use Quest form as the RFP if desired
• Score each Vendor/Solution in Quest
• Decision-maker(s) review the Quest form results within a report in FACTS (results compared against business requirement matrix)
• Decision-maker(s) documents Solution Selection in Case
• Solution application process begins.