Provides management and tracking of specific projects which have no association to another.

Most projects and processes within a company are continuous and will repeat themselves. Often times an employee will have the need to manage and track progress of a project that does not quite relate to a usual Company process, thus an Ad Hoc project case is created. These projects usually do no relate to entities quest or other cases, they are often used as a call to action from another employee or group and once completed, the case is closed and no further action is taken.

USER EXPERIENCE :

• Case is created requesting  an action or project be completed and is assigned to a specific employee
• Instructions on how to proceed with completing action or beginning project are consulted in Standards
• Other employees involved with the project are included in the collaboration with everything revolving around the case
• Any action or document involved with the project is documented within the case
• Progress of the case is reported on and can be tracked in FACTS