Employees submit an issue or request associated with Leasing.

Employees within a company often have questions or requests for the Leasing department of their company. A Help Desk for the Leasing department can be set up in central so that all Leasing related inquiries are directed to a Hopper and assigned to the best person to provide results.

USER EXPERIENCE :

• Employee with a Leasing related question or request creates a help desk case which is automatically routed to the Leasing Hopper
• Leasing employee managing the Hopper will assign case accordingly to another Leasing employee
• Instructions on how to respond or fulfill request are in Standards
• If additional action is necessary the Leasing employee will assign case to respective person in order to accomplish task
• Request of question gets resolved and case is closed